Terms of Service

Last Updated: November 10, 2025

Please read these Terms of Service carefully before using Senioritis. By accessing or using our platform, you agree to be bound by these terms.

Agreement to Terms

By using Senioritis, you agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Comply with all applicable laws and regulations

User Responsibilities

For Families

  • Provide accurate information about care needs
  • Treat caregivers with respect and dignity
  • Honor scheduled appointments or provide timely cancellation
  • Pay for services as agreed upon

For Caregivers

  • Maintain required certifications and background checks
  • Provide professional, quality care services
  • Honor scheduled appointments or provide timely notice
  • Maintain confidentiality of client information

For CareHub Partners

  • Maintain a welcoming, safe environment
  • Provide accurate business information
  • Honor partnership commitments and programs
  • Respect senior dignity and community standards

Prohibited Conduct

Users may not:

  • Provide false or misleading information
  • Harass, abuse, or discriminate against other users
  • Violate any laws or regulations
  • Attempt to circumvent payment systems
  • Share login credentials with others
  • Use the platform for unauthorized commercial purposes
  • Interfere with platform security or functionality

Payment Terms

Service Fees: Senioritis charges a service fee for connecting families with caregivers. Fees are clearly disclosed before any transaction.

Payment Processing: Payments are processed securely through third-party payment processors. You agree to their terms when making payments.

Refunds: Refund policies vary by service type. Contact our support team for assistance with refund requests.

Disputes: Any payment disputes should be reported within 30 days of the transaction date.

Limitation of Liability

Platform Role: Senioritis is a platform connecting users. We do not employ caregivers or provide direct care services.

Background Checks: While we verify certain information, users are responsible for their own due diligence and safety precautions.

Service Quality: Senioritis is not liable for the quality of services provided by caregivers or the conduct of users.

Third-Party Links: We are not responsible for content or services provided by third-party websites or partners.

Account Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms of Service
  • Engage in fraudulent or illegal activities
  • Harm other users or the platform
  • Remain inactive for an extended period

Changes to Terms

We may update these Terms of Service periodically. We will notify users of significant changes via email or platform notifications. Continued use of Senioritis after changes constitutes acceptance of the updated terms.

Questions About These Terms?

Contact us at legal@senioritis.com

Our legal team is here to answer your questions and concerns.